These Workers Have a New Demand: Stop Watching Us
Stress? How stressful could that job be? So I asked to meet him.
Over coffee, the deliveryman, whom I’ll call Bill
(he asked to remain anonymous for fear of retaliation from the company),
explained that United Parcel Service had been upgrading its systems for tracking
employees. Now the truck he drove was full of sensors. They reported when he
opened the bulkhead door. When he backed up. When his foot was on the brake.
When he was idling. When he buckled his safety belt. A high-resolution stream of
data, including all that information and his GPS coordinates, flowed back to the
UPS offices. The system is called “telematics.”
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